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Comments on jcilforever's Review

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jcilforever Monday, July 19th, 2004
The accuracy of this review is disputed. Please see discussion below.
Period of
Product Use:
Less than a month5 of 15 people found this review helpful.

Paintball
Experience:
More than 5 years
Similar
Products Used:
egg11, Empire Reloader B
Marker Setup: Mongoose Reincarnation (black to gray)
Empire Reloader B
14" Powerlyte Scepter Barrel
Dye E Grips
Strengths: Still have a decent name
Weaknesses: Customer service
90-day warranty
Electronic eye
Poor quality control
Review: I purchased this and it worked for about 5 minutes. The power button worked intermittently, the hopper shut off after 5 minutes, and it made a rattling noise. I called them and the technician treated me like a two year old and he made excuses for the rattling and function. He said they have problems with the eyes, and that they have made some with a larger shaft size (the reason for the ratteling) I asked to cross ship one on my credit card and was polite to him but he said I would have to send mine in for repairs even though I had a tourney that weekend. Spoke with the dept. manager and he refused to cross ship, he said that is what the warranty is for. I had this thing for 1 day!! He said they do not even have any new ones and no longer sell them direct. Also they were having problems with the dealers. Yeah right blame it on everyone else.
Conclusion: I am convinced that the only people who buy these are those with deep pockets. Stay away from this company, they do not care if they make a faulty product or treat their customer badly! Buy the Empire Reloader B, better company very similar product(better quality and service). I would have given this a higher mark for design, but their customer service was very poor.
Rating:
1 out of 10
 

Review Comments
sonnemann Monday, July 19th, 2004 | 10:12 pm PST
I had the EXACT same problems. My eyes would only work if i tilted the hopper to the side; somatimes it wouldn't run on...For future reference, you can do the following:

-Push in the wires into the eyes more than they are; voila, eyes work again.
- Make sure the wires on the battery clip are sturdily in there.
-For the rattling, just screw in the impeller's center screw a bit and it will tighten enough to stop the noise.

I did that, after about 5 hours of fiddling, and now it's working perfectly. I know it sucks that they didn't work out of the box, but at least it works, albeit with a little tweaking.
   

paintballer142 Tuesday, February 7th, 2006 | 1:36 pm PST
you guys must fo bought some old ones at a garage sale or something because my halo b is the best hopper i have ever used. way better then egg because of its smaller profile and faster feed rate, i would give this hopper a 12/10 if i could.
   

Trulyshrimpy Thursday, February 22nd, 2007 | 10:41 am PST
Dispute:
your supposed to rating the PRODUCT, not the company

btw, you must have bought one that really old, none of the new ones do that
   

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