No ball breaks
Rricochet customer service
Bottom of the hopper
I absolutely love my ricochet 2KX, and the looks it gets are great too. I haven't had any bag breaks or misfeeds/misfires since I've used it. I mainly play woods ball and I guess the wear and tear of running through bushes, tree's, etc...finally caught up to my hopper. The bottom of the hopper where its inserted into the feedneck started to crack in a few places. Once I took the rings off I was able to completely remove the broken piece. I was pretty ticked and thought "what kind of hopper did I waste my money on". I contacted ricochet and they are sending me a replacement shell...I was completely floored and amazed at their level of customer service/satisfication.
The looks, the reliability, and customer service are definte A+++ and should be more than enough to keep anyone satisfied with this product.