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SteelBlueXI Wednesday, August 23rd, 2006
Period of
Product Use:
Less than a month4 of 4 people found this review helpful.

2 years
Products Used:
Lots of other radio headsets.
Strengths: Hands free operation
Comfortable to wear
Great PTT button
Weaknesses: Earpiece breaks constantly
Transmission isn't great
Doesn't stay put
Review: I went through four of these things. I bought the first one brand new from Special Ops Paintball. When I first tested it I noticed that the quality of audio being played through the earpiece was really terrible. Within 10 minutes of use it cut out completely. I called up Specail Ops who told me I had to deal with Firefox directly. After what I went through, it's easy to see why Special Ops won't stand by this product.

Firefox had me return the headset and I received another one brand new in box which behaved exactly the same way as the ones before. They would work for 10 minutes then stop. Some lasted longer, some shorter, but basically the second you start moving around in it, the wires break internally and it stops working. The mic still transmits but you can't hear anything.

I kept returning them hoping to get one that worked. I tried them on all different radios without any success. And no, I wasn't abusing them. I was walking around my apartment with plenty of slack in the wires when I was testing them.

The last one I received I asked them to test before it shipped. I received one that was out of the box and it was dead on arrival.

Firefox never hesitated to ship me unit after unit. They're aware their products are flawed and they don't care. They would not give me a refund. At this point I'm out a total of $80 for the cost of the headset and the cost to ship the product back each time, which Firefox did not cover.

So basically I have an $80 PTT button. Don't get me wrong.. it's a nice button... but I wouldn't have paid $80 for the entire headset.
Conclusion: Firefox sells flawed products, plain and simple. If you have a working headset, you're lucky. For the most part they are pieces of junk and should be avoided like the plague. I recommend getting a Clear Comm throat mic. They're the same price and work much better. The only reason people buy Firefox is because Firefox has done a good job getting their products into catalogues and websites.

Avoid Firefox like the plague!
1 out of 10

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