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Comments on rcabrera's Review

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rcabrera Sunday, April 22nd, 2007
Period of
Product Use:
Less than a month8 of 8 people found this review helpful.

Paintball
Experience:
More than 5 years
Similar
Products Used:
Empire 10-piece (older version: back in 2004)
Marker Setup: Proto Matrix 2006
Recommended
Paintballs:
Anything spherical. Oblate spheroids do not qualify. Marballizers shoot well through this, and Evils are dreamy.
Strengths: Matches bore size to paint which increases accuracy and air efficiency.
Weaknesses: Overall barrel length a bit longer than I prefer (using their shortest tip).
Review: The first thing I have to say is Customer Service. Powerlyte's customer service has impressed me. Let me tell you my experience thus far:

Three days after placing my order through Powerlyte's web site, the package arrived via USPS Priority Mail. I didn't ask for fast shipping, it's just the way they ship it normally.

Opening the package for the first time, I see a couple of problems. First, the plastic case looks like it got abused by the postal workers and it has a crack on one edge, and a clasp has fallen off. In addition, I ordered Black Dust, but the tip was Black Gloss (the rear was Black Dust). Everything else looks good.

I call up Powerlyte's Customer Service and they tell me that the Black Dust tips are out of stock, and they're shipping me one as soon as they arrive, but that they sent me the Black Gloss tip so I can get started using it right away. Nice. Also, they'll ship me a new case.

A couple days later I finally get some time to try it on my marker. But there's a problem with the threading on the rear; it won't thread in to my marker. The threads are too flat to grip. I call up Customer Service again, and they seem quite embarrassed that this got past their QA, and they ship me a replacement that day, which I receive two days later. Just in time for my weekend game.

Now on to the product itself.

You select an aluminum insert with the desired bore size, drop it into the rear, then screw in the tip, which holds the insert in place. There is an o-ring between the tip and the rear. There are no other o-rings needed for this kit.

As the temperatures change during a day of play, the paintballs' size may vary slightly. It's very easy to swap out inserts quickly between games.

Consistent accuracy is achieved by selecting the correct insert. Once I had the correct insert for my paint, ball on ball was the name of the game.

The kit cleans out very easily as well. After a ball break in the breach, the kit would shoot about 3-4 curves and then start stabilizing again. One quick pull-through squeegee cleans it out perfectly.

I'm still waiting to see if Powerlyte comes through with the Dust Black tip and new case they said they would send to me, and I'll update this review then. But so far the experience has been positive.

EDIT: A day after I posted this review I received the new case and new Dust Black tip. I am one satisfied customer.
Conclusion: Highly recommended for performance and, especially, for stellar customer service.
Rating:
9 out of 10Last edited on Friday, April 27th, 2007 at 10:32 am PST
 

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