Great customer service
Sits a little high on the gun for my taste
Clock Springs (See below)
I purchased this loader for $110 new, and it came with an additional shell, so it was a great deal. The rechargeable batteries alone are worth it in saved money. When I first got it I tried using it on tension setting 3 and broke a clockspring, so I contacted viewloader and the immediately shipped me out two new clocksprings. I started playing with the tension setting on 1, which is still more than fast enough, doesn't break the springs, is quieter, and saves power. Basically this is an amazing loader, and the company repairs any broken parts.
The broken clockspring may be a problem but just keep your loader on force setting one and you will be happy with the product.
Hey, I'm glad you got the customer service I didn't (and yes, I was polite the first 3 calls!) I respect your opinion on the loader once it is fixed, but I can't see how you can score it a 9 when the loader stops working when the clockspring breaks at all but the slowest setting. 9 seems to most scorers a near-perfect score which a tournament-ending defect like the clockspring breakage seems to rule out (IMO).
Last edited on Thursday, January 10th, 2008 at 1:58 pm PST