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Comments on Txvman's Review

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Txvman Friday, February 15th, 2008
Period of
Product Use:
Less than a month2 of 2 people found this review helpful.

Paintball
Experience:
4 years
Similar
Products Used:
Army BDU, Various other hunting camo do not compare to the quaity of the Eye2Eye jerseys. Proto pants, elbow and knee pads are one the same level of quality and workmanship.
Marker Setup: PPS Blazer w/APEX Adapter, QLoader loading system

SP Ion w/ CP Sling trigger, SpecOps Blackcell body, Epi kit, APE board, TechT L7 bolt, SpecOps T2W Stock, QLoader loading system

Tippmann 98C w/ Qloader loading system

WGP Trilogy Autococker converted to PMI pump w/ Qloader loading system

Qloader SS1 marker w/ APE board

PGP pump
Strengths: Company Customer Service
Weaknesses: In Canada
Review: I'm very impressed first of all with their customer service. I worked with Mark on the design and images that we wanted. Mark was willing to take the time and not rush me so that I would get exactly what I wanted.

We ordered the jerseys and about a week later they were at my house. Lo and behold they were nothing like what we had talked about or envisioned. They were PINK and to SMALL!!!! I was so disappointed and frankly upset. I called Mark at Eye2Eye.org and told him the issues. With no hesitation in his voice he stated that he would make it right and we would get exactly what we wanted. I told him I had never heard that before from a company. Mark stated that he is here for the long haul and satisfied customers were more important than an immediate dollar.

He also stated something that I should have know. What I see on my monitor is not necessarily what he sees on his. That very much accounts for the color mistake.

We adjusted sizes and since they were going to be remade we redesigned the background and added a few images. When I picked up the package of the redesigned jersey's I opened it up right away. Well, I can say that I got exactly what I wanted in a jersey from Eye2Eye.org! Not only that, consider the fact that Eye2Eye.org is in Canada. Mark, knowing that he would lose money with shipping and remaking all the jersey's made EVERYTHING right, did it with a smile and a kind voice. I have never been treated this well by a company.
Conclusion: Need a jersey or other custom shirt? I recommend Eye2Eye.org without reservation.
Rating:
10 out of 10Last edited on Saturday, February 16th, 2008 at 7:00 am PST
 

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