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Comments on TerribleTom's Review

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TerribleTom Saturday, February 16th, 2008
Period of
Product Use:
Only tested14 of 16 people found this review helpful.

Paintball
Experience:
3 years
Similar
Products Used:
None
Marker Setup: Primary Marker: Tippmann 98 Custom, Pro Team Commando F/X kit (14 inch barrel, adjustable stock), Dark Horizon Titanium Lite Hammer, custom trigger sear spring, Cyclone Feed hopper, BossMan M16 mag kit
Strengths: Looks, blowback operation, realistic feel, weight and action.
Weaknesses: Poor quality - see review.
Review: I first learned of this markers existence here on PBReview. I play woodsball and have found myself pinned down with an empty hopper in a fire fight, on more than one occasion. I wanted a back up and I was very excited at the prospects of a realistic blowback pistol, for that use. The P99 is compact and can be worn as a side arm without being a bulky dead weight on your hip.

The reviews here gave the marker high praise and I gave in to temptation and ordered one on 9/30/07 - just in time to attend a woodsball game in October. I ordered a package deal from a reseller on Ebay - and he has been wonderful with his help in fixing this situation. The products were definitely new. The pistol, paintballs, and extra clip were all shipped directly from RAP4 and not from the reseller. I paid extra freight to get the pistol in time for my trip. It arrived the day before I was to go out of town with it and I had no time to test it prior to leaving. I did inspect it visually and nothing showed any obvious problems. When I got to my destination and got ready to play, I test fired the P99. The directions are clear and easy to follow, and having prior firearms and paintball experience, I found the process of loading and operating the pistol to be very easy and realistic.

Unfortunately I started having problems right off the bat. The pistol was not cocking the firing pin on blow back, you could start with single action, (cocked and ready to fire) and after firing a round it would not recock. The pistol would be in double action, requiring a stronger trigger pull. On clip empty, the slide was not locking back. I could also hear CO2 leaking and could feel it coming from the barrel on more than one occasion.

Through the course of testing - the pistol chopped a couple paintballs. I was using RAP4's hard shell .43 caliber paintballs (recommended by RAP4) that came with the package purchase - and they seemed to be good quality. No dimples, distortions etc. It is NOT easy to clean this pistol if you have a broken ball, because you cannot disassemble anything. You have to snake the squeegee in, and I ended up using Q-tips to finish cleaning after each ball break. I went home after a weekend of play, very disappointed in the pistol.

I contacted the seller, and he said I should send the pistol in right to UMAREX - the parent company that RAP4 sources the P99 marker from. A RMA (return merchandise authorization) was issued and I sent the pistol in, shipped at my expense. After waiting more than two weeks, and not hearing anything from anyone - I contacted UMAREX and was told the pistol was already in transit back to me. I was told there was nothing wrong with my pistol and they suggested I tried using their house brand of CO2. (I purchased the external air model that uses disposable 12 gram CO2 canisters) That suggestion irritated me, because I can't believe a pistol that is marketed as being so rugged that it is used by law enforcement for training, and can withstand drops and rough use, is so delicate that it malfunctions with other brands of CO2 canisters. That is paramount to an auto dealership saying you have to use their brand of replacement service parts.

The marker arrives home, I test it out and after firing a few clips worth of paintballs it seems to be ok. A few days later I go to fire off a few more clips to further evaluate it for accuracy and range, and the problems start all over again. I was originally using Copperhead brand CO2. I purchased Crosman CO2 and tried the pistol with that brand, but the results were the same with both.

I once again contacted the seller I bought it from. This time he says to try sending it to RAP4, I agree. I send it out again at my shipping expense, this time with explicit instructions enclosed. I requested to be contacted regarding the condition of the pistol when they inspected it.

Weeks go by again no one calls me. I called RAP4 several times and every time I was told that someone would call me back. No one called me back. I contacted the seller who I purchased from again, he contacts RAP4 and tells me that RAP4 told him the pistol is fixed, and they had been waiting for me to send them $15 to cover return shipping costs. Really? How long were they going to wait to tell me it was ready to be shipped back? Also, no one was able to tell me what was wrong with the marker. Frustrated I reluctantly send RAP4 $15 via paypal, and again play the waiting game. It is now mid January, almost three weeks passed and I have no pistol. I contacted my seller once again, and he contacts RAP4 once again and forwards me an email from RAP4 stating that no one was aware the shipping payment had been sent and they would ship ASAP. Give me a break! I received an email from RAP4 telling me they HAD received my money, only two days after I sent it!

I get the pistol back again, go to test it immediately. I hear CO2 hissing from the barrel and I know that is not a good sign. The very first round fired chops in the barrel. The slide was not cocking the hammer on blow back and it was not locking back on empty - same old same old. Strike Three.

I contacted the seller, he agreed to give me full refund, plus the cost of shipping the pistol and all the accessories back to him.

I was very excited when I purchased the RAP4 P99 pistol - I currently regret ever having bought it, and I am out money that I will not be able to get back again. The pistol itself is of very poor quality and construction. The product marketing claims the barrel is aluminum, it is not. It is actually brass. I was disappointed to see a made in china stamp in the housing, as the marker was originally sold in the UK, as I understand it. The slide did not a have a good fit on the frame, and the plastic parts were disappointing. The spring for the "locked and loaded" red dot at the rear of the slide fell out as well, rendering the red dot useless.

Range and accuracy were what I expected, when it did fire a shot that didn't chop. The smaller .43 paintballs are harder and I did notice more bounces than with my .68 caliber marker, but that's to be expected.

Conclusion: I will not recommend the P99 Walther .43 caliber pistol, or any other RAP4 product. I hope that the marker I received was just a lemon and not an indication of the products RAP4 sells. However, RAP4's lack of customer service was appalling. That is the primary reason I will not recommend them. UMAREX (the manufacturer of the P99 paintball pistol, was no better on the customer service front.

I almost gave the review a "2" - because the pistol IS realistic, but the entire experience from start to finish, over 5 months total, was so terrible, I couldn't justify giving it anything other than the lowest marks.
Rating:
1 out of 10Last edited on Sunday, February 17th, 2008 at 4:11 pm PST
 

Review Comments
opticproteus Friday, March 14th, 2008 | 7:10 pm PST
You have just bad lucked man because all of my friend who have this marker don't have any problem !
   

Bitely Thursday, April 3rd, 2008 | 2:26 pm PST
It sounds like you shouldn't have bought this off of ebay, it was probably broke when you got it, and it is understandable that Rap4 might not be right on the ball to help you, since you didn't even purchase from them.
   

TerribleTom Thursday, April 3rd, 2008 | 11:29 pm PST
quote:
Originally posted by Bitely
It sounds like you shouldn't have bought this off of ebay, it was probably broke when you got it, and it is understandable that Rap4 might not be right on the ball to help you, since you didn't even purchase from them.

That thought did occure to me, however the package was shipped directly from RAP4 and RAP4 does authorize reselling of its products.

The Ebay seller was also very helpful and never gave me a moment of trouble. His feedback percentage is still 100% positive, zero negative. (I did leave him positive feedback for helping to resolve the situation) I'm pretty confident he runs a legit business.
Last edited on Thursday, April 3rd, 2008 at 11:31 pm PST
   

richarddufault Monday, January 26th, 2009 | 10:39 am PST
Good review. You might want to know, though, that brass is usually a sign of superior quality in a paintball marker.
   

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