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dynopb Thursday, March 13th, 2008
Period of
Product Use:
3 months
2 years
Products Used:
Halo B, Viewloader VLocity
Marker Setup: Dark Ego 06
Maniac board
Sly Barrel kit
Strengths: Big Mouth
Upgraded Chip
Rechargable Battery
Weaknesses: Clockspring
A Company willing to stand behind a defective product and fix it.
Review: My clockspring broke the first month. I called Viewloader, they said it's been a problem for them but they have a replacement clockspring. Only thing stopping me from getting my loader fixed was the original receipt. I didn't keep it, so I don't get to fix my loader. I can't even buy the part from them. they don't sell parts. So, a known defect from the manufacturer and they won't fix their screw up unless I have my reciept. Way to stand behind your product Viewloader. Very disappointed!!

If you buy one, I hear the replacement clocksprint in white. If the clockspring is black, order extra's at $10 a pop.

I like the large mouth, the rechargable battery, and the programable force. (although I didn't adjust mine, it's still factory set) I won't walk on the field in a tourny with a product that is about to fail me. This has become a practice only hopper because I can't depend on it. Pretty bad for only being 2 months old.

UPDATE!! Just got off the phone with customer service. They are going to send me a replacement as soon as they come in stock. "Don't worry about the reciept". That's more like it!
Conclusion: Buy this loader, but wait 'till all the defective one's are gone. Look for the white clock spring. Don't throw away your reciept believing the company will stand behind their product.
2 out of 10Last edited on Thursday, March 20th, 2008 at 5:05 pm PST

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