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onedeadguy Monday, June 15th, 2009
Period of
Product Use:
Less than a month11 of 11 people found this review helpful.

Paintball
Experience:
3 months
Similar
Products Used:
PMI 48ci/3000psi
Marker Setup: -Tippmann 98c w/ Response Trigger, Polished internals, CP 12" barrel
-DP G3 stock
Strengths: Fill Capacity (68ci/4500psi)
Weight
Easily Adjustable output pressure
Weaknesses: Regulator blew before I had a chance to play
Review: Well I purchased a Ninja tank on the recommendation from Mike at TechPB.com. I got the 68ci/4500psi carbon fiber tank.

Upon purchasing my tank, before playing at my first field, the low pressure burst disk went off. Now I cannot say honestly if this was due to the air that was used to fill the tank or by particulate matter that existed in the regulator beforehand. So that was not a good experience, having my tank blow before i even get to use it for the first time. Luckily the field let me play with one of their rental tanks for free, day was saved.

Called Ninja on Monday and was very pleased with the entire experience. They have two guys you can talk to, Nate or Ray, and you immediately get their direct extensions when you call up customer support. I dealt with Ray for most of my customer service experience. He is the guy who actually narrates the videos on the Ninja website. Upon explaining my predicament he promptly apologized for what happened and offered two choices. One was to send me a rebuild kit for free and the other was for them to rebuild the reg for me at no cost with free shipping. Which should be expected of any product under the 90 day warranty. I choose to have them send me a rebuild kit and do it myself.

The experience was relatively easy, just followed the instructions on their video to replace the low pressure burst disk. While I was in there I adjusted the tank to be low pressure as well which was cake, just take out two metal o rings and I was set. While rebuilding the regulator any questions I had were answered by Ray very quickly and politely. This is a company that clearly cares about their customers.

Ninja has lots of videos on their site describing the air system and anything you might need to do to rebuild the tank. They respond to any phone call quickly and i have not ever been put on hold while dealing with them. Messages left were called back within an hour. Quite a pleasant surprise compared to some of the paintball manufacturers out there, Spec Ops pball i'm looking at you.

Being made in America and having great customer service is what sets these guys apart. If you want to get picky about the size of the reg etc.. then this tank might not be what you are looking for. However, I can say without a doubt that Ninja will have my business for any future paintball air purchases.
Conclusion: I highly recommend Ninja paintball products.

Gave them a 9 because no one is perfect, but they're pretty d*mn close.
Rating:
9 out of 10Last edited on Sunday, June 21st, 2009 at 6:22 pm PST
 

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