Reading the other reviews of splatters makes me wonder if some of these people have been to this field recently (like within the past 6 months or so) or if they are basing their reviews on things that happend quite a while ago.
No, they do no water down the sand to keep it down (i don't think they ever did that).
No, they do not use the instructional video anymore.
Yes, they've improved the lighting quite a bit.
Yes, the staff has improved.
Yes, they pro shop has improved.
The Refs wear propper masks (although sometimes they only wear half masks).
The Refs do try to make the teams even in skills / fire power.
This field has come a long way. It's a good field with a good lay out and games. If you didn't like you last visit then come again and see how things have changed.