I'm sure that I will probably repeat some things that other people have said....but hopefully if enough people respond then some changes can be made..... I found that for the most part the staff was friendly except for a couple of unenthused employees but every place has that right.... And I did find that some of the games were different and I liked them....but hey no matter what the game I feel the prime objective is to get people out....it's much more fun to shoot someone then to find a cone, am I right. But I think that the biggest problem of the establishment and the reason for the low score is that the floor was absolutely horribly slick.... I took one step and fell on my butt. And I observed one guy there fall on his gun, his OWN gun...luckily it wasn't broken but come on there is no reason that the floor should be THAT bad....and this was just starting out....it didn't seem like the floor has EVER been cleaned. I agree if sand was put in it would make it a lot easier....I've played in sand and wow the difference is amazing....I saw that another review said something about not wanting to come home in paintball "juice" And mud....ummm yeah I'd rather have to wash off a little more dirt than come home with a busted knee, tailbone, or worse off my own gun broken....and the pricing WAY TOO HIGH!!! If some sand was added and the prices lowered I may go back....but I can find safer cheaper places to play.