I am a woodsballer, so various outdoor fields: SpecialOps (Bountiful), Desert Edge (Eagle Mountain) Bauer Ghost Town (Tooele), Holbrook (Bountiful)
Since I am a woodsballer I will try my best to make an unbiased review here for an indoor field. I have played here several times throughout the winter to get my paintball fix so it has been better than no paintball at all. I purchased their $29.00 4 month membership so this was GREAT... or so I thought. I will go into the field details and then explain why I feel I wasted my money on the membership.
There are two playing areas on the field.
The big field with lots of inflatable obstacles. This is pretty good for large groups to play. I know it might be a pain for the employees, but they should rearrange the field once a week to keep the games fresh as they are always exactly the same as the field never changes.
The small field is all wooden bunkers. This field is actually a lot more fun for me and less predictable than the big field. It would even make it better if they rearranged this field once a week too. Drawback: the refs do not try to promote this field to play on. They just herd you into the big field all the time. And usually, if you get a group to play on this small field, you are on your own. The refs don't even monitor this field.
Now onto why I feel I wasted my money on my membership. I expect to play when I go there during their hours of operation. Well about 2 weeks ago, my buddy and I went to play and there were 20 other people STANDING there WAITING TO PLAY. Whoever was running the store at the time said that it has been too slow and they were closing early. HUH? There were 20 people standing there WANTING TO PLAY. It didn't matter what we said to this person, he wouldn't budge. We had to all get in our cars and leave. At that point I either wanted my money back on my membership or for them to refund me a prorated amount as I was not allowed to play during their hours of operation.
Now onto the paint... They use Draxxus Blaze field paint. The Orange and White shell with white fill has been complete crap at their field. It is warped and dimpled yet they charge even higher than full price at $64.99/case when I can get Blaze for $40/case. They have sporadically been getting Draxxus Blaze with a Blue and Light Blue shell with light blue fill. This has been much better. Less dimpling and less breakage in the barrel. STILL $64.99/case when I can get Blaze for $40/case. But hey, I know field paint is really how they make their money so better to pay this price and keep them in business. BUT, I should NEVER be overcharged for damaged paint.
Air fill: I have no problems with the air fill other than paying for air. In the woodsball side of paintball, no one charges for air. You spend enough money in paint and upgrades for your gear that they always fill your air for free. BUT, ok, it's only $1 a 1000 PSI. Not breaking my wallet right? BUT PB-Addicts has one problem, they can't fill 4500 PSI tanks. Only up to 3000 PSI. If you have a 4500 PSI tank don't take it to PB-Addicts expecting to get a full fill. Apparently they need to spend a few hundred dollars to upgrade their fill station and they aren't doing so.
So what is my conclusion to this review? Well PB-Addicts is there, well I hope so. I hope the next time I go to play they don't send me home when I am willing to give them my money. The field is ok but could be switched up often to keep the games fresh for all the players. Overall it is average for players to play at. The employees need a kick in the butt by the owner. Normally, they are just young teenagers to very early 20's running things. THIS NEEDS TO BE CHANGED. Someone with serious business knowledge needs to be present to make good decisions. Not sending people home when they are ready to hand over some money to the store for field paint. AND if your field paint is damaged, don't make people pay the overcharged rate. Nothing pisses me off more than paying top dollar for crap paint.
ABN Ranger, I tried to PM you, but it wouldn't let me. I would really like to get some more detail on your experience at our facility.
As a business owner, the only way we can grow is to listen to our customers and work to improve our weaknesses. If you could please call the field and ask for Lisa, I would appreciate it. Or, it might be easier to email me with a number to reach you. (email@example.com)