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woodsballer76 Sunday, March 18th, 2007
Period of
Field Use:
Less than a month
Last There: March 17th, 2007
Paintball
Experience:
More than 5 years
Other Fields
in the Area:
Wap
Combat zone
Davis
Directions
to the Field:
Do not go here
Review: Went out to Action PB on Saturday (3/17/2007) and my dad's mask was stolen when I asked the manager/owner Mark? (Grey haired guy that yells at everyone) he proceeded to tell me I was full of crap, he said no one has ever stole anything from there is 15 years.

1. I have a hard time believing nothing in 15 sorry that is impossible
2. no need to yell at customers when they come to you respectfully with serious complaints

So I asked around on that day alone a mask and a case of paint was stolen not to mention a mask a week earlier , all items were taken from different parties. Therefore, I went back to Mark and let him know what I had found out on my investigation. When I told him this he called me a liar, proceeded to yell at me, and told me I could believe whatever I wanted.

Accidents happen people grab stuff by mistake but when the owner does nothing about it and then yells at customers for coming to him with an honest concern/issue, that is outright horrible customer service.

We will never go back, the management and the staff there will never see our money again, nor will we ever recommend that place in fact we will badmouth them as much as possible. Word of mouth is a strong effect in the business world.

Last edited on Sunday, March 18th, 2007 at 10:17 am PST
 

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