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Comments on Hungry Mako's Review

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Hungry Mako Monday, April 16th, 2007
Period of
Field Use:
1 year
Last There: April 16th, 2007
Paintball
Experience:
1 year
Other Fields
in the Area:
Played KC Crusaders a couple times, but since finding the DZ field on Ft Lewis, I haven't been anywhere else.
Directions
to the Field:
Good directions have been posted by other reviewers...
Review: I have played some wicked sweet paintball on their fields. The setup is well done, allowing 3-4 separate areas for different groups to play simultaneously. Over the winter the staff obviously put a lot of work into clearing out tons of underbrush. Three cheers to them!! So much easier to get off some lob-shots on that bunkered fool. Very approachable for the newbie to walk on and feel welcome.

I must say that the one drawback has to be the mother hen that runs the place. Mind you, I have much respect for her enforcing the safety rules. If I walk out with my barrel condom off, I should expect to be barked at, but her her uncompromisable attitude extends beyond that at times and really sucks a lot of fun from the place. With all due respect, as you read this please take it as constructive criticism to focus on customer service a bit more. After all I just dropped $75 bucks to come play at your field.

Case in point.. I went to their storefront to get a replacement fill nipple for my brand new HPA tank. I planned to buy a new barrel for my Tippy also. The thing about it , as I explained to her, was this: When I bought the can last week, the other store I bought it from put a 45 fill on it - good to go. The field employee running the fill station was working his second day, I can't say he did anything wrong, might have been just a bad nipple, but the situation suspect of a mistake in connection. So, as an opportunity for her to demonstrate customer service, I offered to buy my barrel from her shop if she'd throw in the nipple gratis. She just got defensive of her equipment and new guy, saying "I'm not giving away a 10 dollar item for a $40 barrel." Unfortunately, she lost a lot more with that decision. My girlfriend is getting into the sport and when we gear her up, it's going to be all online. I tried throwing them some business a couple weeks ago when I wanted to upgrade to the X7, they didn't have any in stock so I took my business elsewhere... Come on guys, Woods Ball is in demand, give us some support in your store if you want to grow your business.

Despite that downer, I still think their fields are one of the best local fields. When things go wrong with your gear, they are helpful and knowledgeable, to get you back on the field quick.

Get there on Sunday. More walkons the better.
 

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