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Comments on xPatriot's Review

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xPatriot Sunday, December 21st, 2008
Period of
Field Use:
2 years
Last There: December 16th, 2008
Paintball
Experience:
More than 5 years
Other Fields
in the Area:
SGT Splatters - Read my review
Paintball City - Will review in near future
Infinite Paintball - Will review in near future
Directions
to the Field:
Use their site.
Review: Where to begin, I've been using this field to introduce paintball to a few friends that are interested in becoming owners because of the proshop. I understand the Customer Experience Model and that as a customer my experience as a whole everytime I go is the determining factor on whether I will return or not. These are the factors that lead me to return time and time again.

Price 9/10

I would give this a 10 out of 10 but, I always want higher quality at a lower price, I know it can be done and as a customer if I ever give the owner the satisfaction of thinking their prices are the best, then they will believe their is no need for improvement. There is always room for improvement. I'm not saying that their price is cheap, what I am saying is their pricing is varied, you can buy the lowest quality paint or the highest quality paint and its price is consistant (within 10-20%) of what you can buy the paint for outside with few exceptions. There is no upselling, there is no random coupon garbage, (see SGT. Splatters) the price is the price, its on their site, its what you the customer pay. End of story.

Staff 9.5/10

I have seen a few refs come and go. (not those kind lol, sorry 905 humor) Some were average and some were exceptional. Seems like they either have a great hiring manager or are as lucky as a horseshoe. But safety is paramount, all owners are chronoed at 250 fps upon entry and random checks for cheaters of the fps rule have been conducted. (I have witnessed it). They have lots of games to play, switch teams up as needed and are invovled.

Field 1/10

Its what breaks my heart about this place. I have never seen a field so worn out and unsafe. For those who have not been, think of playing paintball on ice. That's what it essentially is. The reason it doesn't get a zero is because their is always discussion of improvement, which means people (owners/staff) are aware of its condition, but its been like that for years. Its the small hope that keeps me going, that one day, I will arrive to a brand new sparkling clean field. (sarcasm). I don't wear gear here, because its worth too much to be ruined. I wear my $10 Wal-mart pants and my old Work shirt. I even I have my special shoes only for PBNation.

Final Thoughts

PBNation is what paintball is all about, a couple of friends getting together and have a great time. If the owner(s) realized what a great potential they have, and I am sure they have invested thier blood, sweat, and tears into this, but only if one would buy out the other or the ownership would change hands, something real special could occur. Something about an outdoor field is in play, but I haven't had the opportunity to play there yet. Or know if it was opened yet. But what keeps me going back in spite of the field is the peopel I meet there, week after week, I'll say it again, its what paintball is all about. A special mention goes out to Mike at the pro shop, for providing great support and service. I understand he is a very busy guy and helping is one of his priorities, but he can't do everything for everyone.
 

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