Well I asked them if I could use their target range to adjust my scope and setting on my bt4 i just got a week before, stupido me i didnt bring my barrel cover nor did i have a mask with out question they got them for me without a problem as if it was second nature at no charge. that i didnt expect from anyone, great customer service. not only that, i was using a crossman air cylinder i picked up at walmart because i knew i wouldnt be out there very long or else i would have brought my 24oz well what happened was the crossman would not keep consistant burst i fired off maybe fifty shots then i had to cock my gun after every shot, at this time i was totally ticked and i told the guys about it, before i knew what he was doing he got a tank that was almost empty and let me use it also at no charge. oh my God am i comming back. after i realized that my scope wouldnt line up right cause i had to modify my hopper and scope position they earned my biz and i picked up a 45 deg rail from them. i will be picking up all my gear from these guys they went above and beyond for me that day. especially as cold as it was it would have been a raggetty day for me im looking forward to getting a membership from them this spring or so. I wish i knew their names but if those guys were that great im certain the whole team is exceptional.