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Comments on Bertolin0's Review

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Bertolin0 Friday, June 12th, 2009
Period of
Field Use:
1 year
Last There: June 12th, 2009
Paintball
Experience:
More than 5 years
Other Fields
in the Area:
None
Directions
to the Field:
Exit 12 off NY I-87
Review: Everyone is certainly entitled to their own opinion about our field, but I’d like to take the time to correct some of the inaccuracies in Softie68’’s field review.

I would also like to take some time to explain all of the work that we put into fixing Softie68’s legitimate grievances. We have worked very hard to fix any “problems” or criticisms from our patrons and we will continue to keep our ears and pockets open to all of your suggestions.

Safety…Any ref who was/is caught “half assing” a safety speech will not be around for too long.
Please keep in mind that we have been open for almost a year now and we have had time to realize all of our hard working refs and all of our lazy ones. Rest assured that when you come into Vendetta especially as a “first timer” you will be given a thorough safety speech and explanation of rules.

Paint…As far as the paint goes we switched our paint to XO Industries Spectrum paint, which is a highly rated paint among experienced paintball players (averages 4 out of 5 stars). The paint breaks without a problem, and we made the switch within 3 months of being open.

Field…Thus far we have numerous bunker changes throughout the entire year. Right now we have a wood and inflatable hybrid field, and we have also increased the square footage of the field by over 500 square feet and are looking too add another thousand. After some negotiations with the mall, players are now permitted to bring their own guns in on Thursdays and Fridays. Protective gear or any other gun accessory or gear has always been allowed any day of the week. We have also started a pump and pistol night for the summer, which takes places every Thursday.

Standard Hours of Operation:
-Thursday 4pm-11pm
-Friday 4pm-12am
-Saturday 12pm-12am
-Sunday 12pm -10pm

Pro Shop… We do not carry any significant amount of inventory for our proshop, because it is very ….very …very…expensive to do so. However since the very first day we have been open, we have and will always be able to order anything manufactured by Tippmann, Smart Parts, JT and Kee Action Sports. Our prices for any product of these companies are the lowest around. If you know what you want ….we can get it to you very cheaply, because our price is the lowest permitted by those companies.

Managers… We have had a ref evaluation box at our doors for over 7 months now, and it has been very helpful in weeding out the refs/managers that do not accommodate customers’ needs. Unfortunately it is hard to find managers that know allot about paintball so we have to make do with the ones that do a good job at being people friendly. We like to rely on the knowledge of our experienced players, because it should come as no surprise that the people who play paintball know the most about the sport.

Refs.... We currently have a total of 12 refs, and are always looking for hard working individuals that love the sport. Unfortunately its not easy to find people who work hard, love paintball, and will get shot all day everyday for $8 an hour….We have “let go” (fired) many of our refs that were just plain lazy when it came down to giving safety speeches and reffing games, but if you spot a bad ref, customers are encouraged to fill out a ref evaluation form.

Facilites….When we first opened we were using bulk C02 and nitrogen tanks, which filled tanks to 2000psi. For the last 8 months we have had a compressor that fills tanks to 3200 psi and we no longer support C02. We are the only facility in the area where you can bring in outside HPA (nitrogen / compressed air) tanks and get them filled without playing.

We have been officially open for about 8 months. I want to personally thank everyone who has taken the time to come in to have a great time playing some paintball. We have done as much as we can to improve the staff, the field, the gear, and the operation. We take player criticisms very seriously and will continue to work hard to make our field new and better. Since we have been open we have had over six thousand different people come in and play. Almost all of our players leave with a smile on their face and for the ones that don’t ….feel free to let us know and we will do our best to address your concerns in the future.
 

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