First I just want to say that I haven't played here for about 5 years. The first big thing I noticed is the lighting. Dark. Really dark. Everything is covered in a 1 inch of paint which is expected but you don't really notice due to the lack of lighting and I wouldn't bother putting a light on your gun because you'll just stand out like crazy. I also noticed that you're never allowed to play upstairs probably because they're safety hazards but what a waste of space. It's also too dark to see who's on your team and who's not so expect to either get shot by a teammate or to shoot a teammate.
I can't really say too much about the rental equipment as I own my own gun(thank god) because my brother who was renting had to get gun fixed 3 times. The 98 customs they provide look terrible and their masks are scratched badly, I can only imagine what the non-upgraded guns looked like.
As far as pricing goes when I looked at the website I could have sworn the price of a case of balls was $90 dollars which is kind of expensive. I ended up having to pay $160 for that case when I got there, I guess I was wrong. All I can say is bring lots of money.
Now to the employees. I went on a good night I guess because they were fairly nice to my group just don't expect a please or thank you. Seeing as they didn't check the speed on my gun I'm assuming they don't really care how fast you're shooting so beware, some guns are gonna sting. I know my gun was shooting hot but I didn't care because there were a whole group of guys that I know for sure had their guns turned up.
One positive thing I have to mention is the proshop. A guy named Justin gave me some free upgrades on the equipment I ordered because I had to wait a few days for the gun I wanted. Their selection is good except for their jerseys, all they have is Smart Parts brand which are overpriced.
With all that said I give Sgt. Splatters a 5 out of 10. It's a little too dark for me but If you go with enough people you might forget about the lighting and actually have a good time. The lighting and the insane amount of beginners takes away most of the competitiveness though. All you can do is go there and see for yourself.