Dangerous Power goes above and beyond...

[Model98]

I contacted Dangerous Power customer support one day, because I was having a problem with one of the grip panels not sitting flush on the frame (There is a small gap where liquid could get in and ruin the internals).

After I emailed them, they told me that they were going to send me a new Fusion, but they were out of stock :eek:

Of course I turned them down, as the my Fusion had no mechanical faults and asked them to send me a new grip panel instead.

[kwalski]

Thats amazing...but im proud of you for not taking the new fusion. i mean, we all know it would just end up being ebay'd, right?

[Model98]

Thats amazing...but im proud of you for not taking the new fusion. i mean, we all know it would just end up being ebay'd, right?

No, because I would have probably had to send this one in to see if they could fix it before they sent out the new one :D

And like I said, there was nothing wrong mechanically with the one I have, its just a minor flaw, so why take advantage of the situation?

The strange thing is, the panel on the right side is fine, its just the one on the left that has the gap. Hopefully the new grip panel will solve the problem and if not, I will have to live with it.

[shotbirdsfallin]

mmm, I love DP's customer service. I'd have sex with it if it were possible

[theJesus1]

Wow. I actually have the same problem with mine, although on the rare occasion I can get it to sit flush. It's such a minor detail, I personally would have never thought to phone about it. The fact that they we're willing to replace your fusion makes me all the more comfortable with my purchase.

[DestructoSlayer]

Well the grip panel on most every gun isn't perfect sitting after taking it off a couple times.

[babustos]

If they were just going to exchange the Fusions, I would have done that. If they were going to give you a new Fusion, I still would have done that. They offered it so in this case it really shouldn't be your fault.

[planetaudio]

If they were just going to exchange the Fusions, I would have done that. If they were going to give you a new Fusion, I still would have done that. They offered it so in this case it really shouldn't be your fault.

And people wonder why things cost so much nowadays. :dodgy:

[ASavko03]

I love there service too, i bought a fusion and it didnt work when i got it and i have a big game on friday and i told them and they sent me a new fusion with 2nd day air shipping so i would get it by friday...love the service

[a_kraker99]

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