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View Full Version : Solenoid dilema


Model98
09-14-2007, 06:15 PM
Boy do I feel stupid.

I got a replacement solenoid from DP today and I can't use it yet because I don't have the screws/o-rings for it.

I had shipped it in with my broken solenoid as DP requested me to do and when I ship things, I ship things the way they were. Didn't think I'd need the o-rings and screws since I thought DP would be kind enough to supply them with the new noid.

I emailed DP requesting the parts, but they are closed on the weekends, so I will not get a reply until Monday or so.

Are the o-rings/screws available in a hardware store or does anyone know where I can get them?

Oh well, good thing I didn't plan on playing this weekend :D

Psycho_warden
09-14-2007, 09:38 PM
First of all, I can guarentee it's a simple mistake on DPs fault, one that I'm sure that they will fix. Hmmm, not sure on the screws, because they are some different kind of screws. You may have to wait till DP opens up shop again and they will send you some screws.

Model98
09-15-2007, 08:51 AM
First of all, I can guarentee it's a simple mistake on DPs fault, one that I'm sure that they will fix.

I can't really complain, even if it was a simple mistake. They have provided excellent customer service so far, especially considering that I thought that I would have to pay for the solenoid, even tho my LE Fusion comes with a lifetime warranty, I wasn't sure if the warranty covered the solenoid.

Hmmm, not sure on the screws, because they are some different kind of screws. You may have to wait till DP opens up shop again and they will send you some screws.

I'll bring the fusion manual with me to the hardware store and see what they have, they might have it. But as far as the o-rings, I will have to wait for DP to send me some.

babustos
09-15-2007, 08:22 PM
I actually have DP's phone number, so if you want it just PM me.

Model98
09-16-2007, 03:41 AM
I actually have DP's phone number, so if you want it just PM me.

No big deal...I already emailed them, just have to wait till tomorrow to get a response.