Looks like I won't be playing in my tournament next sunday

[genericpball]

Unless my Angled Full Flow gets here from E-Paintball which looks unlikely. I don't understand how Countypaintball.com can get a vertical maxflo from Smart Parts, and then ship it to me, all of this in the time that it takes EPBO to probably even process the order. I know where not to order next time.

[ImpYa]

Same here. I sent away for my gun 2 weeks ago and still havent go it. I got my drop and stickies already and i ordered them from countypaintball 3 days ago. But give them a break. They are really busy and they are going as fast as they can. Just give them a call and they can normally tell u when you are going to get your stuff.

[cris8762]

they are extremely busy so cut them some slack

[genericpball]

they might be busy, but it is customer satisfaction, I knew I should have payed the extra 5 dollars to get it from pbgear

[StealthElephant]

make sure it's EPBO's fault before....if they really are that slow then yes, they shouldn't run a business they can't operate effiecently, at the same time you don't know what is taking so long...i'm sure if ya give them a call they can straighten things out

[cris8762]

well....maybe if you call them and ask instead of just trying ti b**** about it here you might get it sooner.....ever think that maybe they sold out of AFFs and are waiting for more to come in?.......if you call them and they say "oh...we forgot about your order....sorry" then you can complain about customer satisfaction....but until that DOES happen at EPBO (and it will be a cold day in hell if it ever does happen) you need to just sit tight.......besides..cant you play with a horizontal max-flo?

[genericpball]

horz is broke, and its crap. EPBO will probably cost me our sponorship

[cris8762]

does NEONE on your team have a fricken backup gun?!?!?!?!....gosh..i'd never play paintball without a backup gun........man......ask around and i bet you could find some1's gun to borrow......gosh.......ever think of that smartguy?

[tgm]

and you don't have a back-up? and you don't know anyone who can lend you a gun?

[genericpball]

I could, but I'd rather ***** about this. This is some low quailty action here. Two weeks is more than enough,

[tgm]

HOLY **** WE POSTED AT THE EXACT SAME TIME WITH THE EXACT SAME MESSAGE...creepy

[genericpball]

Also complaining on here will get my thing sloved faster than the email. Considering I can't call until tuesday

[cris8762]

well NOONE HERE WANTS TO HEAR YOUR b****ing about your problems ..... i'm still wondering why noone on ur team has a backup gun....we have at least 3 at all times (5 man team)

[cris8762]

you cant call until tuesday because..........

[genericpball]

LIKE I SAID I HAVE BACKUPS. but its besides the point, if anybody else ran a business like this they would be out so quick, but since you people cream yourselves over them I guess its ok.

[genericpball]

because I have to go to school and I got a baseball game after school.

[cris8762]

got parents?

[StealthElephant]

EBPO isn't open 24/7 cris, i think they have 2-3 days a week they just aren' t open at all(if im correct?)

i e-mailed FOM like, a week ago never even got a response....so i wouldn't put my money on e-mailing him, i doubt FOM is sitting on the edge of his seat at 10pm on a sunday waiting for generic to call him

[The Legend]

Originally posted by genericpball
horz is broke, and its crap. EPBO will probably cost me our sponorship

Epbo didn't cost you anything.

Have you actually DONE anything about this? Calling perhaps? Instead of sitting here complaining, why dont you DO something about it?

I help people who help themselves, I will not help you in any way in the future, and urge Johnny, Fom and anyone else who is associated with epbo to do the same. You come on here blatantly slandering them with NO support for your case.

[cris8762]

i'm talking about calling him on monday........not tonight...that is pointless

[genericpball]

And FOM is always on here usually

[StealthElephant]

ouch, legend is using his "juice" to have generic blacklisted from EPBO hehe

[genericpball]

OOOoooooooh no here comes The Legend. Actually any business could have easily slipped a 2 inch diameter piece in a small box and put it out to ship in about 3 minutes. Calling is useless because I have found that they are never open when I can. And I can slander them because they have taken so long.

[Richy_C]

Prehaps you should have called them for your order instead of placing it on the net.

[genericpball]

long distance, internet, hmmmm id take the free one, a good business wouldnt matter

[genericpball]

I will have no probably and stop complaining if I just get it by Sunday, and won't tear it apart anymore

[The Legend]

Slander is illegal. No you can't do it.

Do you even know if epbo HAS the part in stock? Maybe you should take up your case with Dave of New Designs? (Actually dont, Daves a cool guy and doesnt need to be bothered by you).

After TWO WEEKS don't you think anyone with any type of common sense would check back on their order?

Did you order it online? Maybe it didnt go through and they never even got it.

Like I said, instead of sitting and blaming others, take the initiative and do something about it.

You're lazy, and want people to blame, period.

[genericpball]

wow, if anyone of you ever opened a business it would fail hard. A consumer puts their money into a product and excepts it because the American Consumer is lazy. And all business cater to the consumer, or they have no business. And obvisouly it isn't happening here, so I am going to state my opinion about them.

[genericpball]

Like I said before, if its here by Sunday, I'll be happy, and maybe stop informing people of their performance.

[cris8762]

YOU need to take responsibility for YOUR order and check up on it or else you get what you deserver for not checking up on it...i personally hope our order didnt go through and you have to wait 2 more weeks when you order it from someone else, because you not only slandered EPBO you slandered FOM, johnnyrotten, and walt and their reputation as being THE best people to deal with concerning impulse products:pissed: :pissed: :pissed:

[StealthElephant]

Chill out, obviously he can't call when EPBO is open (he said they aren't open when he is available to call them) and they arn't open when he can.

That said I don't think you can say he was lazy...he tried to call, they aren't there when calls, he isn't able to call when they are open.

The only thing I can think of is this:

West coast customers-- call (810) 245-1236 to talk to a tech 7 to 9 pm eastern time.

They SHOULD be there at that time. If not then yell at them for putting false info on their site. Tomorrow at 7 EST give them a call....don't see why you wouldn't be home from 7-9 at night. Get a cell phone...call them from work, or whatever you do at that time.

[genericpball]

Actually you couldn't call it slander or liable or whatever you want to call it because I am stating my opinion based on facts that I have personally experienced. They are nice people, but they are sloooooooow. They may have the better knowledge and prices, but I'd rather pay another 5 bucks to actually get it in a reasonable amount of time. And thanks stealthelephant.

[The Legend]

You are a waste of time, this is my last post.

I dont own or work for epbo, therefore what I say has no bearing on them or their business practices, I merely play for their team and help them out when they need it. I fully admit I have a short temper, and Walt, Fom and Johnny are WAY more suited to be running a store. But when there are people like you in this world who will complain about EVERYTHING, I for one won't tolerate it. However, you didn't order anything from me, so what I say won't change a thing.

If you want to complain about a company that has had COUNTLESS happy customers, by all means, do it. Do you have any idea on how many complaints I see PER DAY about companies such as pbgear? Their service is a joke.

I've seen three complains about epbo EVER, two are in this thread.

True customers should always be happy, however customs who want to have their hand held through every little process don't deserve anything.


Just my opinion, this isnt the view of Walt, Fom, Johnny or anyone else who works for epbo. If you have this big of a complaint, take it up with THEM, not a bunch of Imp owners online.

[genericpball]

It seems to me people wait a long time for their stuff from EPBO, and ok whatever. PbGear I believe is much bigger than EPBO, they carry everything, personally I never have a problem, my team never has a problem, and my friends that have teams never have problems. I believe that maybe EPBO should expand themselves if they don't want problems like these happening again.

[The Legend]

Originally posted by genericpball
Actually you couldn't call it slander or liable or whatever you want to call it because I am stating my opinion based on facts that I have personally experienced. They are nice people, but they are sloooooooow. They may have the better knowledge and prices, but I'd rather pay another 5 bucks to actually get it in a reasonable amount of time. And thanks stealthelephant.

li·bel **Pronunciation Key**(lbl)
n.
1.
a. A false publication, as in writing, print, signs, or pictures, that damages a person's reputation.
b. The act of presenting such material to the public.

2. The written claims presented by a plaintiff in an action at admiralty law or to an ecclesiastical court.


slan·der **Pronunciation Key**(slndr)
n.
1. Law. Oral communication of false statements injurious to a person's reputation.
2. A false and malicious statement or report about someone.

www.dictionary.com

Originally posted by genericpb
horz is broke, and its crap. EPBO will probably cost me our sponorship

The only thing saving yourself from libel is that word "probably."

Yes I know I said that was my last post, but he posted this when I was posting that one.

[genericpball]

Actually, no, the key word in those definitions are FALSE, this is the truth, I order, i've waited, nothing.

[genericpball]

Be hilarious if the thing came tomorrow. Legend, I want to apologize to you, I just got mad, but I still think the EPBO is slow and I can state my opinion about them. And I will tell people they are slow.

[ye11a]

Originally posted by genericpball
Actually you couldn't call it slander or liable or whatever you want to call it because I am stating my opinion based on facts that I have personally experienced. They are nice people, but they are sloooooooow. They may have the better knowledge and prices, but I'd rather pay another 5 bucks to actually get it in a reasonable amount of time. And thanks stealthelephant.


AHAHAHAHAHAHHAAHAHAHAHAHAH LIABLE? its libel :rolleyes:

[The Legend]

Das? Kat?

This is just gonna continue to be a flame...

[StealthElephant]

Yea, it's not Libel if it's true. IF being the main word.

Legend...I don't see why your so worried about this. The guy called them, they aren't there, he can't call them when they are open. He knows FOM is on these forums, he posts a complaint. He has just as much a right to complain to FOM on these forums as FOM does to post about his RAT's.

Now to be fair, I would have Private Messaged FOM and kept the matter quiet, to avoid just this situation.

But it would be no different if you ordered a paintball gun from any random store, you can't get in contact them, your frustrated first because your order isn't there, and 2nd because you can't get in contact to straighten things out. All your talk about "laziness" and "responsibility" seems really out of place. Just because 99.9% of EPBO's customers are happy, does that mean that the 1 customer that is overlookded doesn't deserve the same? So what, they give every single customer perfect service, I don't give a crap what they give other people, I would care what they give me. And from what I see generic has waited 2 weeks with no package on his front step, he can't get in contact with them, and he wants to play his tourny. I'm not saying that he's right in his complaint, but he has the right to comlain.

I do not agree with what you say, but I will defend to the death your right to say it. -Voltaire

[genericpball]

Thats what Im saying, I don't see why everyone got all steamed

[jero000]

well iam just curoius did u ever get it???

[i like tictacs]

fom is the man, i called him saturday, ur saying u cant call him at all, thats bs, he is open saturdays, are u never around? and yah bring a cell phone. i talked to him saturday, hes a wicked nice guy, he is funny too. just cause you cant handle ordering from an online company doesnt mean u can diss on them, oh ya pbgear is ****...

[pollacjw]

“Unless my Angled Full Flow gets here from E-Paintball which looks unlikely. I don't understand how Countypaintball.com can get a vertical maxflo from Smart Parts, and then ship it to me, all of this in the time that it takes EPBO to probably even process the order. I know where not to order next time.” - Genericpball

“I will not help you in any way in the future, and urge Johnny, Fom and anyone else who is associated with epbo to do the same. You come on here blatantly slandering them with NO support for your case.” - The Legend

Instead of studying for my business law test from the book, I'll address the legal ramifications of this post. (Hell, it beats reading the text again)

First, we have The Legends accusation of Slander, which is a misnomer. In this case, it’s actually its online defamation, and more specifically, trade disparagement.
The legend, you mentioned that Genericpball’s comments are illegal, which is also incorrect. Disparagement is a accusation under tort law, and is not subject to criminal punishment. Unlike a crime committed against a society, (ie rape) tort law is a civil action in which one person brings a personal suit against another to obtain compensation or relief from harm suffered.

However, if EBPO were to seek some sort of compensation they would have a hard time collecting for the following reasons: First, EBPO would have to prove that genericpball’s comments were false, and that would be very hard, but not impossible. Genericpball could use the defense the FOM and EBPO are public figures and therefore, EBPO has the additional burden of proving actual malice. Next, EBPO would have to approximate the damages that they incurred because of the libel. To do this they would have to demonstrate that a third party refrained from dealing with them. Again all of this is difficult to do, and more importantly costly.

The case of product disparagement aside, there could be litigation pending against The Legend. Surprised, don’t be! We live in a litigious society. Legend, you better put a lawyer on retainer (jk). Nonetheless, Genericpball could sue you over interference with a contractual relationship and have a lawsuit against EBPO for breach of contract. This assumes that the bill of sale for the repairs or modifications is a binding contract. The Legend is a third party, and is intentionally causing a breach of that agreement noted form the attached statement (see above).

Well, perhaps its premature for The Legend to hire that lawyer just yet. When Genericpball talks to his lawyer, he will find that to his case is weak. Genericpball has to prove that: The Legend did interfere with his contract and what the cost were incurred as a result of the interference. (This is where Genericpball would note the lost sponsorship Genericpball). EBPO can easily avoid a liable verdict by noting that in their contact it disclosed that orders depended on in stock items, or something to that extent.

In closing, I would like to say that both Genericpball, and The Legend ( who’s posts and information I enjoy) need to simmer down. In addition, Genericpball, you have demonstrated that you cannot deal with the stresses of online purchases. I suggest you stick to you local store or find a new hobby. Apparently, you also lack the responsibility to make an online purchase. A simple phone call before you placed your order would have insured that you needs would have been fulfilled on time. I am personally planning to purchase a Rat from EBPO, and I expect that ill be waiting for a few weeks. But thats fine with me EBPO makes some nice markers!

When in doubt sue!

[StealthElephant]

i believe it was a huge waste of time for me to read that last post...

[Weasel00]

generic
You have had one dealing with EPBO, I am sorry it has been a bad one. I for one have been in a similair position that you have been in. Last August I ordered an Aurora Eclipse Impulse from them.
Have I got it yet? No.
Am I pissed off at EPBO? No.
Am I pissed offf at Planet Eclipse? Yes
I have talked to them several times. I CALL them and check up on it. Find out why I have not recieved it. They are great guys. By no means should you be pissed off at them.

You stated it PBGear is much bigger and has everything. They also have a ton of people working for them. EPBO has became huge since the release of the RAT. They are working overtime to try and Saticfy every customer. I am sure they are really sorry if don't saticfy everybody. If you really need a VFF I will call FOM for you and discuss this with him. I could even send you mine so you do not have to miss this tourney. Send me a PM with your name and information and I will be sure to contact them about it. If it comes down to it, like I said I will send you my black one and just have them send me another one.

Jared

[genericpball]

I called at 2:30 central time today several times and no answer. I called at 5:00 central time also no answer. Just wanted to state I called.

[i like tictacs]

did u try to call more than once at a time, i had to call like 10 tmies, they are busy as hell.

[The Legend]

Wow. This is nuts.

What I was saying about slander is when he said epbo "probably cost his team a sponsorship." Since hes claming stuff that hasnt even happened yet, it cannot be true, therefore it is false. He did say "probably" however, and i noted that.

Nowhere did I ever say he didnt have a right to complain, but him waiting all this time, then finally just reaching his breaking point, going public and all out badmouthing epbo is WAY over the line. If I was him I would be wondering where my product is also, he has a right to that. However when he just sits on the order, knowing it hasnt even been PROCESSED (wouldnt one start to think maybe they never got it?) then saing how they "cost him" stuff? I don't think so.

Nowhere did I say he was wrong on the principle of complaining, I would be doing the same thing. However he was wrong on the way he finally brought it out, in public (it isnt a public matter), and with such force. If he had been calling and actually talking to someone there about it I could understand this, but he has made NO contact whatsoever.

I will also admit my response was chilidish and uneeded also. I was already in a bad mood and wasnt about to see him start throwing out the stuff he was without getting a counter-point from me. My appologies for the way I went about that.

As I said before, I dont work at epbo, if he wants a solution he should have contacted someone who DOES work for them, then if he doesnt get anywhere come on here and do what he was doing. I understanding trying to reach Fom on the boards, PM him, write a message telling him to check pm's, something. Don't come on here saying how they cost you this or that, and make them out to be these monsters they arent. If you would have talked to anyone from epbo you would see they are the nicest guys, and WOULD have made up for this mistake the best they could. But you decided to sit back and start pointing fingers instead.

I'm done for real this time, I vote for the thread to be closed.

[genericpball]

I think this is quite the good thread actually because I'm starting to see people on Nation complaining about EPBO too. Maybe this will help them and realize they need a bigger staff.

[cris8762]

so..in your opinion you started this thread to get people to complain about EPBO?....lame

[genericpball]

no, but it came to that.

[ImpYa]

Call them, as many times as it takes and cancel your order if it hasnt been processed. Then goto a different site and order from there, have nextday or 2nd day shipping and then you will get your upgrade. The phone calls and extra shipping prices shouldnt really bother you much, since your sponsership is on the line, right?

Also, all you had to say, if you had to say anything, is that there service was slow. Not that they are the worst company ever and that the shouldnt be a store. (Thats what it sounded like to me) I think you over-reacted.

Calm down and just cancel your order. It is that simple.

[cris8762]

i think we already established that impya..(this is not a flame)generic paintball apolgized and so did lgend for their harsh words:rolleyes: :laugh:

[Weasel00]

That could be part of the problem is not enough staff. Then you also have to look at how much money is actually being made, and if they can afford more staff. I really like the low prices, but if they need more people they may have to raise prices to make that possible. I for one have not had any problem with them and have nothing to complain about. I always get treated great. I am sure there are also people that have problems with pbgear.

Jared

[Havoc45]

Generic. I like how you cry about all your problems. But, to open a second thread crying about epbo is lame. Beyond lame. Things in life get back ordered. And shiz is not allways going work your way? What to do? These 3 simple steps

1. Cry a river
2. Build yourself a bridge.
3. And... this is the tricky part. GET **** OVER IT.

[johnnyrotten]

Whoa everybody slow down, we have those parts in stock, BUT I dont know what your real name is generic, you havent PM'ed me, you havent called while I was there. Our hours are posted on the website and with the exception of today, Im there usually from 9am till 6pm eastern, the website also gives you a west coast tech line till 9pm eastern. I cant say why your AFF hasnt been sent to you, we are rebuilding the store trying to expand and along with that trying to get a mail order computer set up to handling the large influx of customers. I apologize if your order got lost, but until you call us, we dont know its lost or whom to send it to.

Thanks goes out to those that understand what we are trying to do and that we are expanding but it all takes time and money, and if you do a search for prices, you know we arent making that much.

To those who havent received your order, we apologize and please call us to find out what the hold up is.

[i like tictacs]

i think EPBO has great service, apparently the guy who thinks his sposnsorship is on the line when its not. i called them, and talked fro quite a bit, they are real nice guys. so, stfu :blah:

[randyruns]

okay, here is the real deal at the rat house,,,,i have purchased 2 rats,one on a friday afternoon and it was on my desk monday by noon, the 2nd one was ordered at 1am by phone,,,maaybe i was talking to a ghost, it was in my hands within 48 hours..i sent one of the impys back for a i frame,,,it was back in my hand within 72 hours..during that time i talked to ratpeople 4 times....the ratworkers are chained to a bench and cannot leave the ratshop...they live to support impys.. the net is a wonderful tool,but if you really want or need something you should call for personal attention,,,i shop at many different websites and i find that ordering on the net is a crapshoot, sometimes it comes,,sometimes not....if you dont punch the right keys the order wont come thru....wonder if you punch the order in right,,whose credit card did you use..for all the time and energy that has been wasted on this thread you could have called or canceled and purchased from local shop . G-Ball....you have created some bad energy for nothing...the rats are good people who do good business:rolleyes:

[johnnyrotten]

"No but it came to that" .....please, you went on PBNation and started the same thread there, call and complain in person, you might find its hard to argue with someone who is willing to help you out, instead of writing Flames on the internet. GEEZ what ever happened to calling and checking on something?

[FactsOfLife]

it never ceases to amaze me that people who will drop 700 bucks plus on a marker, won't pony up the dollar for a long distance phone call.:rolleyes:

[genericpball]

I didn't start a thread on PBnation, I posted within a thread complaining about EPBO, that was started by someone else.