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View Full Version : !paintballgear sux! GOT TO READ


PetWoody
01-23-2001, 07:10 AM
paintballgear sux ***. i have ordered form them 4 times, the first 3 were okay, but forth time was and is my last time. i guess ur all woundering what happened on the forth time, well its a long story so ill get started.

i started out ordering a big daddy 16in grey, microline, and 10, 10 ball tubes. about 3 weeks later i have checked my email several times and tried to use the tracking #. after i looked up the tracking # it said something like it was on route but not in the computer data base. so after 3 weeks of this horse **** i tried to call in. i called at least 50 times trying both lines and all i got was the busy signal. then one day fianlly i got in. i asked for comstumer service then i told them that i didnt get the package or an email. after 15min of waiting they got my account up and told me that they didnt have the color grey in the barrel...........I was quite pissed that they didnt even sending a emailsaying that, like i care if 4 inches is grey or black, id just prefer the grey. anyways i told them to just send me out a black one. about a week and a half later it arrived, just in time for me to use it in this big game at my friends house. i opened up i pulled the barrel out and noticed that the treads of the barrel looked exactly like the tippmanns. looked at the tag and it said tippmann, i had a spyder. i walked calmly to the phone dial the numer about 10 times, luckly getting in a *****ed at them for ****ing it up again. they said to return it to them and put some # on the side of the box. i got it shipped out and it was $10 shipping and i woundered if they were going to pay it back or not. anyways 4 weeks after i shipped it i checked the tracking # and it said that it arrived 4 days after i sent it out. so i went to the phone and dailed up there # from !memory! and got through after 10 tries and *****ed like a mofo. they siad they couldnt give it to me for free but only a discount 10 dollars off. i told them thats how much i paid for shipping. they said to read there return policy. i said **** off and give me the manager. he said that he wasnt there and to call back when he was, i said to **** off again and told him im not going to waste my time again trying to dial into that **** hole. *****ed, *****ed and *****ed. told him to give me a autococker barrel cuz i got money from my birthday and was going to buy one but not from paintballgear. got $20 off, and hung up. 3 weeks later it still didnt come. i called in and told them to send the ****ing barrel or im going to sue there asses. it arrived 2 days later.

now i buy from http://www.bbtpaintball.com and i encourage u do too: better prices and better service.

spent $700 there, saved $100 from not buying at paintballgear

Phaelon Veritas
01-23-2001, 07:44 AM
I can say I have heard some bad things about this place and
all places go through the oops type deal hell I bought a lapco bighsot from my local store and once I opened the tube up doh! wrong threads.... but I sure can tell you this your first big mistake was cursing at the rep especially over the phone it may work to bully a store clerk around in person but lets face it you can't come through the phone and kick their butt ..... If you plead with the people and you can be upset but don't go after the sales rep chances are he had nothing to do with your sale and you will only make him mad and want to get you off the phone so he may push you through an ordeal just to shut you up in the end creating more problems.... next time put a little sugar on it I know I was always nicer to a nice customer rather than a d*ck because as a sales person in the computer industry I could....

Counterfeit
01-23-2001, 11:35 AM
Originally posted by PetWoody

now i buy from http://www.bbtpaintball.com and i encourage u do too: better prices and better service.

spent $700 there, saved $100 from not buying at paintballgear

First off BBT is much much worse than paintballgear by any means. I was ripped off by them twice, lied to, overcharged, and had to deal with their smart a$$ sales rep.

Second, you handled that whole thing with paintballgear like a little baby. Waiting 3 weeks? after 5 days I call the company to check on it and make sure I get a time of delivery when I order. Yelling at the sales rep? Now that just makes you look like an ******* and thretaning to sure is just plain old immature.

Am i saying that what they did was right? NO. But you sure didn't make matters easy for both of you..

elTwitcho
01-23-2001, 01:49 PM
It's a figure of speech

urban_warriors
01-23-2001, 02:54 PM
dude i know how you feel i ordered a barrel and a gun from there and the gun was fine but i didnt get the barrel or the other stuff i ordered from there. Instead i got a tippmann barrel but i ordered an automag barrel. So i called and called and finally got threw then i sent the barrel back and about 3weeks later i called and they said they didnt get to it yet so i told them to give me my money back and i went out and got a boomstick instead

TLplus84
01-23-2001, 04:21 PM
wow...so much drama in these forums now..

Counterfeit
01-23-2001, 04:30 PM
Muck if you have a problem with me keep it out of the forums and PM ok?

MuckRaker
01-23-2001, 04:54 PM
Counter, why'd you delete the posts, seems to me you'd let them stay. You even deleted the my post where I talked about what WONDERFUL service I've received from BBT ... seems like you're trying to be more than a moderator, maybe a censure is more like it.

Crisis
01-23-2001, 06:33 PM
Simple lesson to be learned by all....


BUYER BEWARE!!!!!!!!!!!!!!!!

if you can't SEE the part your dishing out hard earned greenbacks on, then wait... MOST (okay some) shops will match a price..

hell one of the shops out here in CA has a computer, connected to the internet in their shop, they'll go to the website you come up with, if it's within reason, they'll match it!!!

how awesome is that, plus if it's in stock, BAMM you git it NOW... get off yer duffs, put away the damn credit cards. and go to you local shop... no offense to those of you that have to drive a half bizillion miles to get to one.. I'm lucky i'm in CA, i drive an hour max any direction and damn near hit one...

Dman
01-23-2001, 06:59 PM
I used to work customer service. Swearing doesn't do you any good. That is the only time a person can hang up on you. In general I made anyone who went off on me's life hell if I could. I was just some dude working for eight bucks an hour. He didn't screw upyour order. I understand your frustration though. I don't think I'll be ordering from them any time soon.

[Edited by Dman on 01-23-2001 at 11:02 PM]

PetWoody
01-24-2001, 10:58 AM
the first couple of times i called i was nice, but then i got alittle pissed so i changed my attitude.

bowman57
01-24-2001, 01:30 PM
Well, with the pro shop issue, i have to drive an hour and a half before i get to a proshop. and there prices are so jacked i would just rather take my chances with the internet. a boomstick at my proshop cost 145$ !!!!!!!!!!!!!
what a rip off!

skippy8
01-24-2001, 04:41 PM
Twas 2 weeks before christmas and I ordered an F-4 illustrator TP w/ tanks and paint and other stuff. It was the Friday before Christmas and nothins here. Called them up after 3 days of trying and what do I hear. Yo didn't you get our e-mail. we don't have it in black. I said well I'll take the '99 F-4.Were sold out, I could get you the Graffiti series. I ain't paying no $200 some odd dollar for it. I'm on a christmas budget here. I canceled. Later that day over the internet I order all the same crap but w/ a spyder SE. 4 Days after Christmas I finally came in.


P.S. They forgot the barrel plug

True story

MuckRaker
01-24-2001, 04:44 PM
who'd you order from Skippy?

skippy8
01-25-2001, 12:43 PM
paintball gear