Customer Service for M3 Paintball - Fact or Fiction?

[A.C.I.D.]

Hey guys,
I sent an email to M3 last week with just a bunch of general questions, and I have heard NOTHING yet. I even tried callinng them. Again, nothing. Most people here say that have "great costomer service", but I'm beginning to wonder if it exists at all. Any one else had problems with them?


A.C.I.D.

[QtRKoReaN]

I had a cocking rod snap, lp chamber nickel plating chipping off, wrong trigger on my sniper. I emailed them and they send a new cocking rod, new lp chamber, and new trigger free of charge. If that is not good service, I don't know what is...

[marduck]

yeah, i bought a used basic and the retard didn't give me the velocity adjuster, so i emailed m3 and they snail mailed me a velocity adjuster for free.

[tys90]

They are awesome service, I e-mailed them about some stripped out screw holes I had on my trigger frame...told me to send the gun in, within a week I had a brand new gun at my door

[majinbuu]

I've also had a great experience with their customer service. Some Spyder barrel would work on my Dragun so they just replace the body.

[madgoat33]

I got too big of a trigger on My Sniper so I emailed greg@gnjonline he told M3 for me and i get the trigger the following wednesday. I consider that good customer service....

[wulf1010]

all my contact with m3 has been wonderful my email were replied to withen 2 days and they were very help full...if you have problems getting in touch with them you might want to check your contack info