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Old 07-14-2006, 11:39 AM   #1
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Smart Parts Press Release

Loyalhanna, PA - July 12, 2006 - Taking pride in our products and the support we give our customers, and in an effort to help reduce paintball marker theft, Smart Parts does not provide warranty service on markers which do not have their original serial number intact.



Serial numbers are a valuable tool for tracking and recovering stolen paintball markers, and it is not uncommon for thieves and people who knowingly deal with stolen property to destroy or modify serial numbers in an effort to cover their tracks.



The serial number serves not only as a method for locating a marker's rightful owner, but also for tracking any potential problems it has had through its service life, allowing for the best possible warranty support.



"We want to do everything we can to insure the integrity of each and every project manufactured by Smart Parts," says Smart Parts vice president Adam Gardner. "To assure complete reliability, only products with original serial numbers will be accepted for warranty service by authorized service centers."



Smart Parts has received several reliable reports that certain companies have sold Ions lacking serial numbers, telling their customers that warranty service would be provided through their business. Without serial numbers, the legal origin of these markers is in doubt and they are not eligible for Smart Parts warranty support. Be aware that any company selling Ions without serial numbers is not a Smart Parts authorized dealer or service center.



There is never a legitimate reason to ever remove a marker's serial number. Due to the very real possibility that it may be stolen property, Smart Parts recommends that any customer receiving an Ion, or other Smart Parts paintball marker without a serial number, immediately return the marker to the place or person from which it was purchased, and report the incident to Smart Parts.



"It is important that we all work together to eliminate improper business practices," said Gardner. "Helping to eliminate the sale of markers which are counterfeited or even stolen helps to protect all our customers."



Smart Parts, Inc., is a leading developer and manufacturer of equipment and accessories for the sport of paintball. For more information, visit www.SmartParts.com.

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Old 07-14-2006, 11:58 AM   #2
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hhhmmm, i would like to know what companies they are talking about
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Old 10-23-2006, 01:01 PM   #3
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wow i never knew there was a serial number on smart parts guns
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Old 12-08-2006, 01:51 PM   #4
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Then you've never had one. They're kind of infamous for being in too-visible places that make the gun look uglier. Ie, where they are on Shockers.
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Old 12-08-2006, 03:48 PM   #5
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lol ase you upped a 2 month old thread.
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Old 01-03-2007, 11:53 PM   #6
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He didn't up it, it's stickied.
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Old 03-29-2007, 10:38 AM   #7
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This is a good position to take IMO. Make the crooks work a little harder if they stole the gun - serves them right.
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Old 03-29-2007, 05:07 PM   #8
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this is why you should take pictures of your stuff. i wonder if anyone has gotton a marker with the same serial number as another one
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Old 03-31-2007, 03:51 PM   #9
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Quote:
Originally Posted by Ego_Trip View Post
I wonder if anyone has gotton a marker with the same serial number as another one
No. They are in numerical order, starting with 000001, ending with x. Given the 2 markers are the same make and brand, there's no way to get 2 identical serial numbers (which would defeat the primary purpose of the serial number, to make an item unique and distinguishable in case of a theft).
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Old 01-14-2008, 04:11 PM   #10
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all i know about the ion is that it was hard as hello to find for the first time... i had to call sp to ask...but then i found it and got it registured...
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Old 01-14-2008, 06:08 PM   #11
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its engraved right under the barrel man, you have to look at it every time you put on the barrel...
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Old 01-20-2008, 08:17 AM   #12
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Thats cool I will check that out sometime
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Old 05-08-2009, 05:52 AM   #13
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Smart Parts has received several reliable reports that certain companies have sold Ions lacking serial numbers, telling their customers that warranty service would be provided through their business. Without serial numbers, the legal origin of these markers is in doubt and they are not eligible for Smart Parts warranty support. Be aware that any company selling Ions without serial numbers is not a Smart Parts authorized dealer or service center.
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Old 05-08-2009, 06:18 AM   #14
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between the paintball courses we have a excell sheet containing markers with owner if a Ion whatever is stolen and someone is found with ion without serial well srry for him all courses partake in it and has worked effectively
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Old 01-12-2010, 04:40 AM   #15
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there are a lot of ways to track your lost items..could be through the serial numbers..or by its licensed papers..but best advised..just be careful and add extra care on it...
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Old 01-12-2010, 12:24 PM   #16
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well seeing as how this have been brought back to life Ill comment..
Quote:
Originally Posted by catman2 View Post
Smart Parts has received several reliable reports that certain companies have sold Ions lacking serial numbers, telling their customers that warranty service would be provided through their business. Without serial numbers, the legal origin of these markers is in doubt and they are not eligible for Smart Parts warranty support. Be aware that any company selling Ions without serial numbers is not a Smart Parts authorized dealer or service center.
Incase anybody gets such a marker that doesnt have a SN on it and that isnt missing due to scratching out, milling, covering up or any other second hand manner. The first 21k units(guestimate) or so of the ION were actually made in korea. However when production came back to the SP facility the company that was making them previously didnt have SN's on a large portion of the inventory or keep any records as to what serial #'s were used. So when SP started making them there were issues of ions with duplicate SN's coming in for repair and not matching the records they previously had. This didnt come up as a red flag as first until my capt sent in multiple guns for service and the reports came back that they were to someone else. SP then looked into this and found that the other company originally made the mistakes.
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Old 02-12-2010, 11:36 PM   #17
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Well, Im happy to say that I was introduced to a wonderful masbatx net]acai berry juice drink and my blood work went back to normal in sixty days and my chronci hip and knee pain is gone
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Old 05-07-2010, 06:48 PM   #18
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what year is my ion

number is 101198? can some one please tell me what year my gun is?
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Old 05-12-2010, 08:37 AM   #19
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I guess smart parts doesn't care anymore about this stuff
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Old 11-20-2010, 06:01 AM   #20
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i got a smartpart 1 and its a great gun but smartpart are not in sore now cause they have not enough monney
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