i have beef with ACI!

davkad · 02-01-2002, 08:48 PM

i am pissed at ACI's **** customer service.

i sent them an e-mail regarding one of their nitro tanks, and sending it in for a rebuild and gauge fix... and i haven't gotten anything back... it's been over a month.

do any of you have the ACI phone number or something? i need to get in contact with them.

also, post your experiences iwth ACI's "amazing" customer service.

MeGotzGriffin · 02-02-2002, 07:19 AM

Well I must admit ACI does have really good customer service...you must of done something wrong cause they usually get their rears on the job and get it done quickly...

909-390-2323 ACI Customer Service...

Sub_Zero · 02-02-2002, 09:18 AM

ACI service for me has been wonderful. They have never made a mistake for me at all. Here is some info to contact them.

Call (877) TEAM ACI and ask for Daniel or Eric

Technical Support
Call 909-390-2323

Email
techshop@airconcepts.com

Snail Mail
Air Concepts Industries, Inc.
701 South Auto Center Drive
Ontario, CA 91761

davkad · 02-18-2002, 05:43 PM

you guys are right.

i made contact with them, and although my guy didnt' seem too happy, he was informative and quick to answer questions.

i like it.

but the hard things was getting hold of them. they don't take e-mails well, but the phone call was great.

i got my tank too, i like it!

mork321 · 02-19-2002, 09:15 AM

Ya I tried to e-mail them to and still no answer about a month later.

Killer Kat · 02-20-2002, 03:25 AM

Sounds like E-mail just don't work. Try calling them. What's wrong anyway, what are you calling about?